Refund policy

At OVRSIZED, we aim to ensure customer satisfaction with every purchase. This Return and Refund Policy outlines the terms under which returns, exchanges, and refunds are processed for orders placed on www.ovrsized.com.

Returns

We accept returns under the following conditions:

  • The return request must be raised within 7 days of delivery
  • The product must be unused, unworn, unwashed, and in original condition
  • All original tags and packaging must be intact

Items that do not meet these conditions will not be eligible for return.

Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during sale or clearance
  • Customized or made-to-order products
  • Items damaged due to misuse or improper handling

Return Process

To initiate a return:

  1. Email us at help@ovrsized.com with your order details
  2. Mention the reason for return along with clear images of the product
  3. Once approved, return instructions will be shared

Returns sent without prior approval will not be accepted.

Refunds

  • Refunds are processed only after the returned product passes quality inspection
  • Approved refunds will be issued to the original payment method
  • Refund processing may take 5–10 business days after approval

Shipping charges (if any) are non-refundable.

Exchanges

We offer exchanges only in the following cases:

  • Size issues
  • Defective or damaged product received

Exchange requests must be made within 7 days of delivery.

Exchange is subject to product availability. If the requested size/product is unavailable, a refund will be issued.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item:

  • Report within 48 hours of delivery
  • Provide clear images and order details via email

Failure to report within this timeframe may result in rejection of the request.

Cancellation Policy

  • Orders can be cancelled before they are shipped
  • Once shipped, orders cannot be cancelled

Shipping for Returns

  • Customers may be required to bear return shipping charges unless the product is defective or incorrect
  • OVRSIZED is not responsible for lost or damaged return shipments

Contact Information

For any return, refund, or exchange-related queries:

Email: help@ovrsized.com