Refund policy

At OVRSIZED, we aim to ensure customer satisfaction with every purchase. This Return and Refund Policy outlines the terms under which returns, exchanges, and refunds are processed for orders placed on www.ovrsized.com.

Returns

We accept returns under the following conditions:

The return request must be raised within 7 days of delivery
The product must be unused, unworn, unwashed, and in original condition
All original tags and packaging must be intact

Items that do not meet these conditions will not be eligible for return.

Non-Returnable Items

The following items are not eligible for return:

Products purchased during sale or clearance
Customized or made-to-order products
Items damaged due to misuse or improper handling

Return Process

To initiate a return:

Email us at help@ovrsized.com with your order details
Mention the reason for return along with clear images of the product
Once approved, return instructions will be shared

Returns sent without prior approval will not be accepted.

Refunds

Refunds are processed only after the returned product passes quality inspection
Approved refunds will be issued to the original payment method
Refund processing may take 5–10 business days after approval

Shipping charges (if any) are non-refundable.

Exchanges

We offer exchanges only in the following cases:

Size issues
Defective or damaged product received

Exchange requests must be made within 7 days of delivery.

Exchange is subject to product availability. If the requested size/product is unavailable, a refund will be issued.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item:

Report within 48 hours of delivery
Provide clear images and order details via email

Failure to report within this timeframe may result in rejection of the request.

Cancellation Policy

Orders can be cancelled before they are shipped
Once shipped, orders cannot be cancelled

Shipping for Returns

Customers may be required to bear return shipping charges unless the product is defective or incorrect
OVRSIZED is not responsible for lost or damaged return shipments